Changed your mind? Within 14 days after you receive your order you can withdraw from the purchase, without giving a reason. Fill in the form, check it and confirm. You get an acknowledgement by email straight away, with the date and time.
Changes show on the site behind this panel right away. Visitors see them after you press Save website.
Backoffice is for the owner
Log in to edit the store.
Orders
Newest first. Paid orders get an invoice number automatically. Set the status as the order moves on; with "Email the customer" ticked, the customer gets a short update (with the tracking link when shipped).
Status: Available, Pre-order (made after the order), Coming soon (shown, not orderable), Sold out, Hidden. Stock: leave empty for print on demand; a number counts down with every paid order. Prices include 21 % VAT. Pictures are resized to 1400 px.
Categories
Shown as filters in the shop and as blocks on the home page. The id is used in links (#shop/<id>).
Brands (The Techno Protocol, Sindare, label artists…)
Products from sister companies or label DJs: add the brand here, then pick it on the product.
Shipping countries and rates
Customers can only order to countries that are switched on and have a rate. Rate in euro incl. VAT, per order. VAT % is 21 for every country until you register for OSS (EU sales above €10,000 a year); then put each country's own rate here and the invoices follow.
On
Code
Country
Rate €
VAT %
Delivery texts
Mollie
Status: No key
In your Mollie dashboard: Developers → API keys. Paste the Test API key (starts with test_) first and place a test order. When everything works, paste the Live API key (live_). The key is stored in the private data folder on the server, never in the website itself. Switch on Bancontact, PayPal, Apple Pay and Cards (Google Pay runs under Cards) in Mollie → Settings → Payment methods.
Order database
Now: …
Recommended: a MySQL database at Combell (Webhosting → Databases → Add database). Type the details Combell shows; the password is stored only in the private data folder. Existing orders are copied over automatically. After the switch, the store never falls back to the file, so orders always stay in one place.
Company (shown in the footer, on invoices and in the legal texts)
Legal texts
Dutch is the binding version for Belgium. Words in {braces} are filled in from the company fields above. When you change a text, raise the version and the date: every order keeps the version the customer accepted.
Withdrawals
Sent with the "Withdraw from contract here" button. The customer already got an acknowledgement by email. Refund within 14 days of the withdrawal (you may wait until the goods are back) from the order in Orders.
